E-Book Compiler - create your own ebooks
eBook Creation Software
   
Introduction
Features
Power Features
What People Say
Download
Register

Questions & Answers
Contact Us
Affiliates

Related Products

Rebranding, PreProcessor, Includes, Instructions for Word, PowerPoint, API Toolkit and more



CoverFactory.com
Create Your Own eBook Covers

EBookApprentice.com
Learn How To Create, Publish & Market eBooks

EBookPower.com
Add sophisticated multimedia to your e-Books

EBookCode.com
Free HTML design and scripting help

EBookSubmit.com
eBook Marketing & Promotion made easy

EBookFriends.com
Discussion Board on eBooks

EBookJungle.com
Searchable directory of eBooks

EBookInterviews.com
Read about eBook authors' experiences

Helpful Links


 
Awarded 4 Cows by Tucows!

Upon review of your program (Activ E-Book Compiler) we have decided to add it to our site with the rating of 4 cows. This puts you in with the elite (in our opinion) of home office and business related software.

TUCOWS OFFICE Review Staff
TUCOWS


 
Activ E-Book Compiler is a true bargain! I was amazed at how easy it was to use and the extra password protection and ESBN features are worth the price many times over...

Eva Almeida
ebooksnbytes.com


>> Read More
Comments >>
 
Some comments/awards may refer to previous versions of this software
(please see the box in the footer of this page for important disclosures regarding awards and users' comments)






















     
Contacting Us

If you need to contact us, the easiest way to do so is by e-mail. Send your e-mail to webmaster@ebookcompiler.com

We endeavour to reply to all e-mail as quickly as possible. Except in exceptional circumstances (fire, flood or vacations), we will attempt to reply within 2-3 business days, and will usually reply much sooner. If you do not see our reply to your email within a few days, please see the box on this page about "Email Communication Problems".

If your question relates to how to use the software, you may also like to visit:
Email Communication Problems
We generally respond to non-spam emails within, at most, a few days. If you having difficulties contacting us, or have not received a reply from us:
  • Be aware that spam-filters or anti-spam software may be blocking our replies or placing them in a spam folder:
    • If you have not seen our reply: Please check your spam folder
    • If you have a double opt-in anti-spam system for incoming emails (people must fill in a form or click a link before their emails can be received by you), it may be blocking our replies: Please turn it off
    • Be aware that our reply may not come from the same address as that at which you emailed us

  • Sometimes a person's email settings or software may be incorrectly configured. Their outgoing mail is not being actually sent, and/or they are not receiving incoming mail properly.
    • Please get a friend using a different email provider/ISP to check that they can receive your emails, and to send you emails to verify that you can receive theirs.
    • If you have an alternate contact email address, please mention it your emails.
    • We recommend: You can also sign-up for a free account from sites like Hotmail or Yahoo! Mail, and try emailing us from there.

  • We do not generally use spam filters on incoming mail, however because of the volume of spam that we receive, it is possible (although it is very rare) that we may miss your email. To reduce this possibility: Please use an appropriate and descriptive subject line for your emails - such as "ANSWERS 2000" or the name of product that you are contacting us about. It is also possible (but very rare) that technical problems may result in the loss of emails - in this case you will need to resend it.

  • If you have not received a reply within a few days: Please email us again.
    • Please email us at both our addresses: webmaster@ebookcompiler.com and webmaster@ans2000.com
    • Please mention in your email that you have tried to contact us previously.
    • Please do check your spam folder for our replies.
    • Please include an alternate email address that we can contact you at, and/or also email us from a second email provider, such as the free services provided by Hotmail or Yahoo! Mail.
We know how frustrating it can be if you send email, and can't see a reply - but we really do try to provide helpful responses to your emails. So, please take the above items into account (especially to check your spam folder) if you can't see our replies to your email.



Lost Registration Keys

If you are a registered user, and need a replacement registration key (for example because of a hard-disk crash), we will be very happy to issue you a replacement key, free of charge.1
  • If you are using the version 4 or later and still have the registration key details (on the page we asked you to print after you paid) - then simply use the Activ Key Recovery utility and you can get you key back within 2-3 minutes.

  • If you are a registered user of a previous version, you can download the latest version, and use the Activ Key Recovery.
If you don't have the print out, or for some reason prefer to stick to an older version of the software, here is the procedure you need to follow:
  1. If you have not already done so, download the free version again, from our download information page.

  2. Start Activ E-Book Compiler, and click About on the Help menu.

  3. On the dialog box, it says "Your User ID is NNNNN" Where NNNNN is a 5-digit number. Write this number down, the click OK.

  4. E-mail us with the number you wrote down in step 3, and your full name. Our e-mail address is webmaster@ebookcompiler.com - Note: If you do not see our reply to your email within a few days, please see the box on this page about "Email Communication Problems".

    For a quicker response: If possible, please include the date you purchased (even if only approximate), and if you have it, your ClickBank receipt number.
We fully appreciate that, in this circumstance, that you have already paid for the software - so we will do our absolute best to respond as quickly as possible.

1Our License Agreement states a 90 day time-limit and other limitations on issuing of free replacement keys. Even so, whenever possible and reasonable (in our sole judgement), we will issue replacement keys to customers at no additional charge. However, in all cases, we reserve the right to strictly conform to the rules within our License Agreement, and do not guarantee that we will exceed the rules as stated in the License Agreement.


Our Address

Note: For quickest response, please e-mail us.

Answers 2000 Limited
16 Willow Chase
Hazlemere
High Wycombe
Bucks HP15 7QP
UNITED KINGDOM

Fax: +44 207 117 3467
Tel: +44 784 715 0419

E-mail: webmaster@ebookcompiler.com - Note: If you do not see our reply to your email within a few days, please see the box on this page about "Email Communication Problems".

Note: We are a small company, so can not attend telephones at all times. For quickest response, please e-mail us.

   



 
         
Please contact us if you have questions.

We do NOT guarantee that any person or business will make a profit as a result of using the information on this web site, or the products we provide. For more information, please see our Legal & Terms of Use.

Copyright © 2000-2014, Answers 2000 Limited

Legal & Terms of Use    Privacy    Advertising/Endorsements Disclosures

Important Disclosures regarding the users' comments and awards that are mentioned or appear on this website:
  • All awards and users' comments were received from third parties,
  • All awards and users' comments are the opinions of their authors. Their opinions, results and experiences are not necessarily typical, may differ from those of a typical user, and may differ from yours.
  • The majority of users' comments come from people who have purchased the software and who we have asked for their opinion. However, most awards, and some users' comments, come from people or organizations who have been given or offered a free copy of the software for review purposes and/or personal use.
  • Awards are simply opinions expressed by third party website operators.
  • Awards and users' comments are not intended to be read as, and are not presented as, being expert opinions.
  • Some awards and users' comments may refer to previous versions of the software. Additionally, bonuses included with the software vary from time-to-time, and may have varied at the time of the award/comment.
  • All awards and users' comments are kept in hardcopy file by the company.
Additionally, please note this website includes a number of adverts for third-party products and services, and our company may receive a payment if you make a purchase after following an advertising link from this site. Advertising links of this type are marked with a symbol.